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Frequently asked questions
GWO Working at Height and Manual Handling is designed to give participants the knowledge, skills, and abilities to safely work at height within the wind industry, through knowledge of working at height legislation and procedures, and the inspection and use of personal protective equipment.
Participants will also learn about emergency response plans for working at height, and how to perform basic evacuation and rescues using industry standard equipment.
Participants will also gain the knowledge, skills, and abilities necessary to prevent manual handling injuries from happening, through understanding of common musculoskeletal injuries, essential manual handling principles, and practical application of control measures to perform manual handling tasks safely.
The GWO Sea Survival course is designed to build upon participants prior experience in the sector to refresh participants knowledge, skills, and ability to safely work offshore including ladder transfers and other transfer methods, evacuation from offshore structures into water, and what to do in the event of unexpected entry into water.
The GWO Offshore Basic Safety Training - Full Package is designed to give participants the knowledge, skills, and abilities to work safely in an offshore wind turbine environment. This package is suitable for those who do not currently have GWO certificates and are looking to move into the wind industry, or those whose certificates have expired and need to revalidate.
If you are looking to work onshore only, take a look at our GWO Onshore Basic Safety Training - Full Package
Please note: The Health and Safety Executive (HSE) has issued a letter to industry via SafetyOn, stating that HSE considers that for a person in the wind industry to be fully first aid trained they must have completed the GWO Enhanced First Aid (EFA) course, or equivalent. Therefore it may be more appropriate for you to undertake GWO Enhanced First Aid training instead. If you are not sure what course may be more suitable for your situation, please get in touch with us.
If you want to swap GWO First Aid for GWO Enhanced First Aid, take a look at our GWO Onshore Enhanced Safety Training - Full Package or GWO Offshore Enhanced Safety Training - Full Package
The GWO Onshore Enhanced Safety Training - Full Package is designed to give participants the knowledge, skills, and abilities to work safely in an onshore wind turbine environment, with advanced first aid skills by including GWO Enhanced First Aid in place of GWO First Aid. This package is suitable for those who do not currently have GWO certificates and are looking to move into the wind industry, or those whose certificates have expired and need to revalidate.
If you are looking to work onshore only, take a look at our GWO Offshore Enhanced Safety Training - Full Package
The GWO Fire Awareness Refresher course is designed to build upon participants prior experience to refresh their knowledge, skills, and ability to prevent fires, and safely manage the evacuation of themselves and others in the event of a fire in a wind turbine environment.
It will also enable participants to extinguish an initial fire using basic handheld equipment they judge the situation safe to do so.
The GWO Offshore Enhanced Safety Training - Full Package is designed to give participants the knowledge, skills, and abilities to work safely in an offshore wind turbine environment, with advanced first aid skills by including GWO Enhanced First Aid in place of GWO First Aid. This package is suitable for those who do not currently have GWO certificates and are looking to move into the wind industry, or those whose certificates have expired and need to revalidate.
If you are looking to work onshore only, take a look at our GWO Onshore Enhanced Safety Training - Full Package
GWO Working at Height is designed to build on participants prior experience to refresh their knowledge, skills, and abilities to safely work at height within the wind industry, through knowledge of working at height legislation and procedures, and the inspection and use of personal protective equipment.
Participants will also refresh their knowledge of emergency response plans for working at height, and ability to perform basic evacuation and rescues using industry standard equipment.
The GWO Onshore Basic Safety Training - Full Package is designed to give participants the knowledge, skills, and abilities to work safely in an onshore wind turbine environment. This package is suitable for those who do not currently have GWO certificates and are looking to move into the wind industry, or those whose certificates have expired and need to revalidate.
If you are looking to work offshore, take a look at our GWO Offshore Basic Safety Training - Full Package
Please note: The Health and Safety Executive (HSE) has issued a letter to industry via SafetyOn, stating that HSE considers that for a person in the wind industry to be fully first aid trained they must have completed the GWO Enhanced First Aid (EFA) course, or equivalent. Therefore it may be more appropriate for you to undertake GWO Enhanced First Aid training instead. If you are not sure what course may be more suitable for your situation, please get in touch with us.
If you want to swap GWO First Aid for GWO Enhanced First Aid, take a look at our GWO Onshore Enhanced Safety Training - Full Package or GWO Offshore Enhanced Safety Training - Full Package
The GWO Fire Awareness course is designed to give participants the knowledge, skills, and ability to prevent fires, and safely manage the evacuation of themselves and others in the event of a fire in a wind turbine environment.
It will also enable participants to extinguish an initial fire using basic handheld equipment they judge the situation safe to do so.
The GWO Onshore Basic Safety Training - Refresher Package is designed to give participants the knowledge, skills, and abilities to work safely in an onshore wind turbine environment.
This package is suitable for those who currently hold GWO certificates and are looking to refresh their training.
If you are looking to work offshore, take a look at our GWO Offshore Basic Safety Training - Refresher Package
Please note: The Health and Safety Executive (HSE) has issued a letter to industry via SafetyOn, stating that HSE considers that for a person in the wind industry to be fully first aid trained they must have completed the GWO Enhanced First Aid (EFA) course, or equivalent. Therefore it may be more appropriate for you to undertake GWO Enhanced First Aid training instead. If you are not sure what course may be more suitable for your situation, please get in touch with us.
If you want to swap GWO First Aid for GWO Enhanced First Aid, take a look at our GWO Onshore Enhanced Safety Training - Refresher Package or GWO Offshore Enhanced Safety Training - Refresher Package
The GWO First Aid course is designed to give participants the knowledge and abilities to recognise signs and symptoms of life-threatening injuries and illness, and other relevant conditions that may occur in a wind turbine environment.
By the end of the course, participants will also be able to provide lifesaving first aid, and prevent further injuries or illness from occurring while waiting for further medical assistance.
Please note: The Health and Safety Executive (HSE) has issued a letter to industry via SafetyOn, stating that HSE considers that for a person in the wind industry to be fully first aid trained they must have completed the GWO Enhanced First Aid (EFA) course, or equivalent. Therefore it may be more appropriate for you to undertake GWO Enhanced First Aid training instead. If you are not sure what course may be more suitable for your situation, please get in touch with us.
The GWO Advanced Rescue - Hub, Spinner, and Inside Blade course is designed to build on participants previous experience, to refresh their knowledge, skills, and abilities to perform injured person rescue operations in the previously mentioned areas of a wind turbine, using industry standard rescue equipment, methods and techniques, exceeding those of GWO Working at Height.
Participants will be able to:
- Safely access the hub, spinner and inside blade of a wind turbine to get to an injured person 
- Perform casualty rescue operations in a wind turbine generator 
- Correctly use industry standards rescue equipment and methods 
- Understand and demonstrate rescue techniques that exceed those of GWO Working at Height 
You must hold valid GWO Working at Heights, GWO First Aid and GWO Manual Handling certificates (or refresher versions) to take this course.
The GWO Enhanced First Aid course is designed to give participants the knowledge, skills, and abilities to provide enhanced first aid to casualties within the wind industry, using advanced first aid equipment and medical teleconsultation.
Participants will be given the skills to handle life-threatening, major, and minor injuries and medical conditions that may arise when working in a wind turbine environment, while consulting with a more advanced medical professional, in order to treat, stabilise, or prepare casualties for evacuation to a medical facility.
The Health and Safety Executive (HSE) has issued a letter to industry via SafetyOn, stating that HSE considers that for a person in the wind industry to be fully first aid trained they must have completed the GWO Enhanced First Aid (EFA) course, or equivalent.
GWO Working at Height and Manual Handling Refresher is designed to build on participants prior experience, to refresh their knowledge, skills, and abilities to safely work at height within the wind industry, through knowledge of working at height legislation and procedures, and the inspection and use of personal protective equipment.
Participants will also refresh their knowledge emergency response plans for working at height, and ability to perform basic evacuation and rescues using industry standard equipment.
Participants will also refresh the knowledge, skills, and abilities previously gained that is necessary to prevent manual handling injuries from happening, through understanding of common musculoskeletal injuries, essential manual handling principles, and practical application of control measures to perform manual handling tasks safely.
The GWO Advanced Rescue - Hub, Spinner, and Inside Blade course is designed to give participants the knowledge, skills, and abilities to perform injured person rescue operations in the previously mentioned areas of a wind turbine, using industry standard rescue equipment, methods and techniques, exceeding those of GWO Working at Height.
Participants will be able to:
- Safely access the hub, spinner and inside blade of a wind turbine to get to an injured person 
- Perform casualty rescue operations in a wind turbine generator 
- Correctly use industry standards rescue equipment and methods 
- Understand and demonstrate rescue techniques that exceed those of GWO Working at Height 
You must hold valid GWO Working at Heights, GWO First Aid and GWO Manual Handling certificates (or refresher versions) to take this course.
The GWO Offshore Enhanced Safety Training - Refresher Package is designed to give participants the knowledge, skills, and abilities to work safely in an offshore wind turbine environment, with advanced first aid skills by including GWO Enhanced First Aid in place of GWO First Aid.
This package is suitable for those who currently hold GWO certificates and are looking to refresh their training.
If you are looking to work onshore only, take a look at our GWO Onshore Enhanced Safety Training - Refresher Package
The GWO Enhanced First Aid Refresher course is designed to refresh participants knowledge, skills, and abilities to provide enhanced first aid to casualties within the wind industry, using advanced first aid equipment and medical teleconsultation.
The course will build on participants prior experience and training to handle life-threatening, major, and minor injuries and medical conditions that may arise when working in a wind turbine environment, while consulting with a more advanced medical professional, in order to treat, stabilise, or prepare casualties for evacuation to a medical facility.
The Health and Safety Executive (HSE) has issued a letter to industry via SafetyOn, stating that HSE considers that for a person in the wind industry to be fully first aid trained they must have completed the GWO Enhanced First Aid (EFA) course, or equivalent.
GWO Blade Repair gives participants the knowledge, skills, and abilities to perform minor blade repairs under supervision of a more experienced technician, while working in a way that keeps themselves and others safe.
The aim of this course is to enable participants to perform and document blade repair tasks and execute work in accordance with work instructions.
This is an entry level course designed to allow participants to work on basic repairs while gaining on the job experience, and therefore doesn’t enable participants to perform repairs on major structural blade components such as spar caps or carbon fibre.
The GWO Offshore Basic Safety Training - Refresher Package is designed to give participants the knowledge, skills, and abilities to work safely in an offshore wind turbine environment.
This package is suitable for those who currently hold GWO certificates and are looking to refresh their training.
If you are looking to work onshore only, take a look at our GWO Onshore Basic Safety Training - Refresher Package
Please note: The Health and Safety Executive (HSE) has issued a letter to industry via SafetyOn, stating that HSE considers that for a person in the wind industry to be fully first aid trained they must have completed the GWO Enhanced First Aid (EFA) course, or equivalent. Therefore it may be more appropriate for you to undertake GWO Enhanced First Aid training instead. If you are not sure what course may be more suitable for your situation, please get in touch with us.
If you want to swap GWO First Aid for GWO Enhanced First Aid, take a look at our GWO Onshore Enhanced Safety Training - Refresher Package or GWO Offshore Enhanced Safety Training - Refresher Package
The GWO Onshore Enhanced Safety Training - Refresher Package is designed to give participants the knowledge, skills, and abilities to work safely in an onshore wind turbine environment, with advanced first aid skills by including GWO Enhanced First Aid in place of GWO First Aid.
This package is suitable for those who currently hold GWO certificates and are looking to refresh their training.
If you are looking to work offshore, take a look at our GWO Offshore Enhanced Safety Training - Refresher Package
The GWO First Aid Refresher course is designed to build on participants prior experience to refresh their knowledge and abilities to recognise signs and symptoms of life-threatening injuries and illness, and other relevant conditions that may occur in a wind turbine environment.
By the end of the course, participants will also be able to provide lifesaving first aid, and prevent further injuries or illness from occurring while waiting for further medical assistance.
Please note: The Health and Safety Executive (HSE) has issued a letter to industry via SafetyOn, stating that HSE considers that for a person in the wind industry to be fully first aid trained they must have completed the GWO Enhanced First Aid (EFA) course, or equivalent. Therefore it may be more appropriate for you to undertake GWO Enhanced First Aid training instead. If you are not sure what course may be more suitable for your situation, please get in touch with us.
GWO Working at Height is designed to give participants the knowledge, skills, and abilities to safely work at height within the wind industry, through knowledge of working at height legislation and procedures, and the inspection and use of personal protective equipment.
Participants will also learn about emergency response plans for working at height, and how to perform basic evacuation and rescues using industry standard equipment.
This course will cover:
- The role of the first aider 
- Legislation surrounding the provision of first aid 
- Risks and hazards that can lead to first aid incidents 
- Anatomy and physiology of the human body 
- The primary survey and lifesaving first aid, including: - Dealing with dangers 
- Understanding levels of response and treating unconscious casualties 
- Catastrophic bleeding 
- Choking 
- CPR and the use of AEDs 
- The recovery position 
- Shock 
 
- The secondary survey including the head-to-toe examination and taking notes 
- Major and minor injuries and illness including: - Burns 
- Chemical Contacts to the Eye 
- Heart Attack 
- Stroke 
- Hypothermia 
- Fractures 
- Anaphylaxis 
- Asthma 
- Abnormal blood sugar 
- Bites and stings 
- Other serious injuries 
- Other serious illness 
 
- Managing large-scale incidents including preparing for medical evacuation 
- Medical teleconsultation 
- Pain management 
- Advanced emergency equipment including: - Oxygen 
- Bag-valve masks 
- Airway devices 
- Pelvic splints 
 
This course will cover:
- The role of the first aider 
- The primary survey and lifesaving first aid, including: - Dealing with dangers 
- Understanding levels of response and treating unconscious casualties 
- Catastrophic bleeding 
- Choking 
- CPR and the use of AEDs 
- The recovery position 
- Shock 
 
- The head-to-toe examination and taking notes 
- Relevant first aid incidents to the wind industry, including: - Burns 
- Chemical Contacts to the Eye 
- Heart Attack 
- Stroke 
- Hypothermia 
- Fractures 
 
This course will cover:
- Understanding emergency response planning in a wind turbine environment and where applicable within your own organisation 
- Supporting a casualties head and spine during rescue operations, including the use of cervical collars 
- Packaging and transporting casualties using a variety of stretcher types 
- Rigging and set up for raising and lowering operations 
- Practical exercises including rescuing a casualty from: - Blade to hub 
- Hub to ground 
- Hub to nacelle 
- Nacelle to ground 
- Transition piece to vessel 
 
- GWO Working at Height (Safe Working Practices, Pre-Use Inspection and Use of Basic PPE, Safe Evacuation Techniques, Rescue of a casualty at height) 
- GWO Manual Handling (Identifying and treating common injuries, Understanding and using essential manual handling principles such as the hierarchy of control and the TILE principle, Safe manual handling posture and techniques in a variety of scenarios) 
- GWO Fire Awareness (Understanding how fires start and spread, Risks and Hazards in a Wind Turbine Environment, How to Prevent fires on a wind turbine, Safe evacuation in the event of a fire, Safe and correct use of fire blankets and fire extinguishers) 
- GWO First Aid (Using the Primary Survey D-R-C-A-B-C, recognising various life-threatening conditions including catastrophic bleeding, cardiac arrest, and shock, Performing life-saving first aid techniques, Performing other first aid techniques such as bandaging, splints, and treating hypothermia) 
- GWO Sea Survival (Safety culture and legacy, cold water immersion, personal LSA and PPE, life Saving appliances and PPE, SAR and GMDSS, controlled entry into the water from TP ladder, individual and collective swimming techniques, correct usage of life raft, emergency descent by constant rate descender, safety on board vessels, man overboard procedures, procedure for transfer between crew transfer vessel and wind turbine generator transition piece, safe transfer between crew transfer vessel and wind turbine generator transition piece) 
- GWO Working at Height (Safe Working Practices, Pre-Use Inspection and Use of Basic PPE, Safe Evacuation Techniques, Rescue of a casualty at height) 
- GWO Manual Handling (Identifying and treating common injuries, Understanding and using essential manual handling principles such as the hierarchy of control and the TILE principle, Safe manual handling posture and techniques in a variety of scenarios) 
- GWO Fire Awareness (Understanding how fires start and spread, Risks and Hazards in a Wind Turbine Environment, How to Prevent fires on a wind turbine, Safe evacuation in the event of a fire, Safe and correct use of fire blankets and fire extinguishers) 
- GWO Enhanced First Aid (First aid legislation, anatomy and physiology, primary and secondary surveys, life-threatening conditions, other serious injuries and illnesses, managing incidents, basic use of stretchers, and pain relief) 
- GWO Working at Height (Safe Working Practices, Pre-Use Inspection and Use of Basic PPE, Safe Evacuation Techniques, Rescue of a casualty at height) 
- GWO Manual Handling (Identifying and treating common injuries, Understanding and using essential manual handling principles such as the hierarchy of control and the TILE principle, Safe manual handling posture and techniques in a variety of scenarios) 
- GWO Fire Awareness (Understanding how fires start and spread, Risks and Hazards in a Wind Turbine Environment, How to Prevent fires on a wind turbine, Safe evacuation in the event of a fire, Safe and correct use of fire blankets and fire extinguishers) 
- GWO First Aid (Using the Primary Survey D-R-C-A-B-C, recognising various life-threatening conditions including catastrophic bleeding, cardiac arrest, and shock, Performing life-saving first aid techniques, Performing other first aid techniques such as bandaging, splints, and treating hypothermia) 
- GWO Working at Height (Safe Working Practices, Pre-Use Inspection and Use of Basic PPE, Safe Evacuation Techniques, Rescue of a casualty at height) 
- GWO Manual Handling (Identifying and treating common injuries, Understanding and using essential manual handling principles such as the hierarchy of control and the TILE principle, Safe manual handling posture and techniques in a variety of scenarios) 
- GWO Fire Awareness (Understanding how fires start and spread, Risks and Hazards in a Wind Turbine Environment, How to Prevent fires on a wind turbine, Safe evacuation in the event of a fire, Safe and correct use of fire blankets and fire extinguishers) 
- GWO Enhanced First Aid (First aid legislation, anatomy and physiology, primary and secondary surveys, life-threatening conditions, other serious injuries and illnesses, managing incidents, basic use of stretchers, and pain relief) 
- GWO Sea Survival (Safety culture and legacy, cold water immersion, personal LSA and PPE, life Saving appliances and PPE, SAR and GMDSS, controlled entry into the water from TP ladder, individual and collective swimming techniques, correct usage of life raft, emergency descent by constant rate descender, safety on board vessels, man overboard procedures, procedure for transfer between crew transfer vessel and wind turbine generator transition piece, safe transfer between crew transfer vessel and wind turbine generator transition piece) 
- GWO Working at Height Refresher (Safe Working Practices, Pre-Use Inspection and Use of Basic PPE, Safe Evacuation Techniques, Rescue of a casualty at height) 
- GWO Manual Handling Refresher (Identifying and treating common injuries, Understanding and using essential manual handling principles such as the hierarchy of control and the TILE principle, Safe manual handling posture and techniques in a variety of scenarios) 
- GWO Fire Awareness Refresher (Understanding how fires start and spread, Risks and Hazards in a Wind Turbine Environment, How to Prevent fires on a wind turbine, Safe evacuation in the event of a fire, Safe and correct use of fire blankets and fire extinguishers) 
- GWO Enhanced First Aid Refresher (First aid legislation, anatomy and physiology, primary and secondary surveys, life-threatening conditions, other serious injuries and illnesses, managing incidents, basic use of stretchers, and pain relief) 
- GWO Sea Survival Refresher (Safety culture and legacy, cold water immersion, personal LSA and PPE, life Saving appliances and PPE, SAR and GMDSS, controlled entry into the water from TP ladder, individual and collective swimming techniques, correct usage of life raft, emergency descent by constant rate descender, safety on board vessels, man overboard procedures, procedure for transfer between crew transfer vessel and wind turbine generator transition piece, safe transfer between crew transfer vessel and wind turbine generator transition piece) 
This course will cover:
- The role of the first aider 
- The primary survey and lifesaving first aid, including: - Dealing with dangers 
- Understanding levels of response and treating unconscious casualties 
- Catastrophic bleeding 
- Choking 
- CPR and the use of AEDs 
- The recovery position 
- Shock 
 
- The head-to-toe examination and taking notes 
- Relevant first aid incidents to the wind industry, including: - Burns 
- Chemical Contacts to the Eye 
- Heart Attack 
- Stroke 
- Hypothermia 
- Fractures 
 
- GWO Working at Height Refresher (Safe Working Practices, Pre-Use Inspection and Use of Basic PPE, Safe Evacuation Techniques, Rescue of a casualty at height) 
- GWO Manual Handling Refresher (Identifying and treating common injuries, Understanding and using essential manual handling principles such as the hierarchy of control and the TILE principle, Safe manual handling posture and techniques in a variety of scenarios) 
- GWO Fire Awareness Refresher (Understanding how fires start and spread, Risks and Hazards in a Wind Turbine Environment, How to Prevent fires on a wind turbine, Safe evacuation in the event of a fire, Safe and correct use of fire blankets and fire extinguishers) 
- GWO Enhanced First Aid Refresher (First aid legislation, anatomy and physiology, primary and secondary surveys, life-threatening conditions, other serious injuries and illnesses, managing incidents, basic use of stretchers, and pain relief) 
- GWO Sea Survival Refresher (Safety culture and legacy, cold water immersion, personal LSA and PPE, life Saving appliances and PPE, SAR and GMDSS, controlled entry into the water from TP ladder, individual and collective swimming techniques, correct usage of life raft, emergency descent by constant rate descender, safety on board vessels, man overboard procedures, procedure for transfer between crew transfer vessel and wind turbine generator transition piece, safe transfer between crew transfer vessel and wind turbine generator transition piece) 
This course will cover:
- Understanding the role of legislation in fire safety on wind turbines 
- Elements needed for combustion 
- Understanding fire behaviour and how fires spread 
- Identifying best-practice fire prevention methods 
- Explaining measures to take in the event of a fire, including contingency planning and evacuation 
- Practicing how to safely extinguish fires using manual fire-fighting equipment in a wind turbine environment 
This course will cover:
- Legislation 
- Harnesses 
- Fall prevention 
- Vertical fall arrest systems 
- Fall arrest lanyards 
- Dropped objects 
- Self-retracting lifelines 
- Risks, hazards, and suspension trauma 
- Common musculoskeletal injuries 
- Essential manual handling principles 
- Safe manual handling techniques 
- Emergency procedures 
- Rescue devices and rigging setup 
- Practical evacuation, manual handling, & rescue exercises 
- GWO Working at Height Refresher (Safe Working Practices, Pre-Use Inspection and Use of Basic PPE, Safe Evacuation Techniques, Rescue of a casualty at height) 
- GWO Manual Handling Refresher (Identifying and treating common injuries, Understanding and using essential manual handling principles such as the hierarchy of control and the TILE principle, Safe manual handling posture and techniques in a variety of scenarios) 
- GWO Fire Awareness Refresher (Understanding how fires start and spread, Risks and Hazards in a Wind Turbine Environment, How to Prevent fires on a wind turbine, Safe evacuation in the event of a fire, Safe and correct use of fire blankets and fire extinguishers) 
- GWO First Aid Refresher (Using the Primary Survey D-R-C-A-B-C, recognising various life-threatening conditions including catastrophic bleeding, cardiac arrest, and shock, Performing life-saving first aid techniques, Performing other first aid techniques such as bandaging, splints, and treating hypothermia) 
This course will cover:
- The effect of human factors on manual handling incidents 
- The identification of common manual handling injuries, and basic treatment 
- Essential manual handling principles, including: - Posture and technique 
- Dynamic risk assessments 
- TILE 
- Hierarchy of Control 
 
- The use of control measures and essential principles in the following scenarios: - Working above shoulder height 
- Working in awkward spaces 
- Working while kneeling 
- Lifting and carrying 
- Pushing and pulling 
- Using handheld tools (including repetitive work and vibrating tools) 
 
- Practical real-life exercises where participants can put the theory into practice 
This course will cover:
- Legislation 
- Harnesses 
- Fall prevention 
- Vertical fall arrest systems 
- Fall arrest lanyards 
- Dropped objects 
- Self-retracting lifelines 
- Risks, hazards, and suspension trauma 
- Common musculoskeletal injuries 
- Essential manual handling principles 
- Safe manual handling techniques 
- Emergency procedures 
- Rescue devices and rigging setup 
- Practical evacuation, manual handling, & rescue exercises 
This course will cover:
- The effect of human factors on manual handling incidents 
- The identification of common manual handling injuries, and basic treatment 
- Essential manual handling principles, including: - Posture and technique 
- Dynamic risk assessments 
- TILE 
- Hierarchy of Control 
 
- The use of control measures and essential principles in the following scenarios: - Working above shoulder height 
- Working in awkward spaces 
- Working while kneeling 
- Lifting and carrying 
- Pushing and pulling 
- Using handheld tools (including repetitive work and vibrating tools) 
 
- Practical real-life exercises where participants can put the theory into practice 
This course will cover:
- Safety culture and legacy 
- Cold water immersion 
- Life Saving appliances (LSA) and PPE 
- Search and Rescue 
- Controlled entry into the water from TP ladder 
- Individual and collective swimming techniques 
- Correct usage of life raft 
- Emergency descent by constant rate descender 
- Safety on board vessels 
- Transfer procedures, including boat ladder transfers 
- GWO Working at Height Refresher (Safe Working Practices, Pre-Use Inspection and Use of Basic PPE, Safe Evacuation Techniques, Rescue of a casualty at height) 
- GWO Manual Handling Refresher (Identifying and treating common injuries, Understanding and using essential manual handling principles such as the hierarchy of control and the TILE principle, Safe manual handling posture and techniques in a variety of scenarios) 
- GWO Fire Awareness Refresher (Understanding how fires start and spread, Risks and Hazards in a Wind Turbine Environment, How to Prevent fires on a wind turbine, Safe evacuation in the event of a fire, Safe and correct use of fire blankets and fire extinguishers) 
- GWO First Aid Refresher (Using the Primary Survey D-R-C-A-B-C, recognising various life-threatening conditions including catastrophic bleeding, cardiac arrest, and shock, Performing life-saving first aid techniques, Performing other first aid techniques such as bandaging, splints, and treating hypothermia) 
- GWO Sea Survival Refresher (Safety culture and legacy, cold water immersion, personal LSA and PPE, life Saving appliances and PPE, SAR and GMDSS, controlled entry into the water from TP ladder, individual and collective swimming techniques, correct usage of life raft, emergency descent by constant rate descender, safety on board vessels, man overboard procedures, procedure for transfer between crew transfer vessel and wind turbine generator transition piece, safe transfer between crew transfer vessel and wind turbine generator transition piece) 
This course will cover:
- Understanding the role of legislation in fire safety on wind turbines 
- Elements needed for combustion 
- Understanding fire behaviour and how fires spread 
- Identifying best-practice fire prevention methods 
- Explaining measures to take in the event of a fire, including contingency planning and evacuation 
- Practicing how to safely extinguish fires using manual fire-fighting equipment in a wind turbine environment 
This course will cover:
- Safety data sheets 
- Work instructions 
- Risk assessments 
- Securing an area 
- Contamination 
- Waste segregation 
- Ergonomics 
- Lock out - tag out 
- Personal protective equipment 
- Masks and filters 
- Chemical safety 
- Composites and blade construction 
- Materials 
- Tools and equipment 
- Blade inspection 
- Inspecting lightning protection systems 
- Lamination skills 
- Basic lamination 
- Sandwich panels 
- Painting 
- Sanding 
- Grinding 
- Surface repairs 
- Laminate repairs 
- Filling and shaping 
- Trailing edge repairs 
- Leading edge repairs 
- Sandwich panel repairs 
- Bond line repairs 
This course will cover:
- Understanding emergency response planning in a wind turbine environment and where applicable within your own organisation 
- Supporting a casualties head and spine during rescue operations, including the use of cervical collars 
- Packaging and transporting casualties using a variety of stretcher types 
- Rigging and set up for raising and lowering operations 
- Practical exercises including rescuing a casualty from: - Blade to hub 
- Hub to ground 
- Hub to nacelle 
- Nacelle to ground 
- Transition piece to vessel 
 
This course will cover:
- The role of the first aider 
- Legislation surrounding the provision of first aid 
- Risks and hazards that can lead to first aid incidents 
- Anatomy and physiology of the human body 
- The primary survey and lifesaving first aid, including: - Dealing with dangers 
- Understanding levels of response and treating unconscious casualties 
- Catastrophic bleeding 
- Choking 
- CPR and the use of AEDs 
- The recovery position 
- Shock 
 
- The secondary survey including the head-to-toe examination and taking notes 
- Major and minor injuries and illness including: - Burns 
- Chemical Contacts to the Eye 
- Heart Attack 
- Stroke 
- Hypothermia 
- Fractures 
- Anaphylaxis 
- Asthma 
- Abnormal blood sugar 
- Bites and stings 
- Other serious injuries 
- Other serious illness 
 
- Managing large-scale incidents including preparing for medical evacuation 
- Medical teleconsultation 
- Pain management 
- Advanced emergency equipment including: - Oxygen 
- Bag-valve masks 
- Airway devices 
- Pelvic splints 
 
- You must hold an in-date GWO Working at Height or GWO Working at Height Refresher certificate - The refresher course must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If you are unsure if your certificate will be valid, please get in touch with us 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) - Participants must weigh less than 127kg to attend this course due to equipment limits 
 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
Yes, this course does include the use of non-medicinal and medicinal pain relief in line with national legislation, and includes the use of Entonox and Penthrox.
Participants will also learn and practice the ability to place a casualty into a stretcher of a type likely to be found on wind farms. However, the course does not cover the use of additional lifting and rescue equipment to raise or lower stretchers. If this is necessary for your organisation, you should also book GWO Advanced Rescue.
This course will cover:
- Safety culture and legacy 
- Cold water immersion 
- Life Saving appliances (LSA) and PPE 
- Search and Rescue 
- Controlled entry into the water from TP ladder 
- Individual and collective swimming techniques 
- Correct usage of life raft 
- Emergency descent by constant rate descender 
- Safety on board vessels 
- Transfer procedures, including boat ladder transfers 
Yes, this course does include the use of non-medicinal and medicinal pain relief in line with national legislation, and includes the use of Entonox and Penthrox.
Participants will also learn and practice the ability to place a casualty into a stretcher of a type likely to be found on wind farms. However, the course does not cover the use of additional lifting and rescue equipment to raise or lower stretchers. If this is necessary for your organisation, you should also book GWO Advanced Rescue.
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) - Participants must weigh less than 127kg to attend this course due to equipment limits 
 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
Yes, this course does include the use of non-medicinal and medicinal pain relief in line with national legislation, and includes the use of Entonox and Penthrox.
Participants will also learn and practice the ability to place a casualty into a stretcher of a type likely to be found on wind farms. However, the course does not cover the use of additional lifting and rescue equipment to raise or lower stretchers. If this is necessary for your organisation, you should also book GWO Advanced Rescue.
- You must hold valid GWO Advanced Rescue - Hub, Working at Heights, First Aid and Manual Handling certificates (or refresher versions) to take this course. - The refresher course must be completed no later than 1 day before the expiry date on your current certificates. E.g. if your current certificates expire on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If you are unsure if your certificate will be valid, please get in touch with us 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) - Participants must weigh less than 127kg to attend this course due to equipment limits 
 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
Yes, this course does include the use of non-medicinal and medicinal pain relief in line with national legislation, and includes the use of Entonox and Penthrox.
Participants will also learn and practice the ability to place a casualty into a stretcher of a type likely to be found on wind farms. However, the course does not cover the use of additional lifting and rescue equipment to raise or lower stretchers. If this is necessary for your organisation, you should also book GWO Advanced Rescue.
- You must hold an in-date GWO Fire Awareness or GWO Fire Awareness Refresher certificate - The refresher course must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If you are unsure if your certificate will be valid, please get in touch with us 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- You must hold an in-date GWO Working at Height & Manual Handling or GWO Working at Height & Manual Handling Refresher certificate - The refresher course must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If you are unsure if your certificate will be valid, please get in touch with us 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) - Participants must weigh less than 127kg to attend this course due to equipment limits 
 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
Yes, this course does include the use of non-medicinal and medicinal pain relief in line with national legislation, and includes the use of Entonox and Penthrox.
Participants will also learn and practice the ability to place a casualty into a stretcher of a type likely to be found on wind farms. However, the course does not cover the use of additional lifting and rescue equipment to raise or lower stretchers. If this is necessary for your organisation, you should also book GWO Advanced Rescue.
- You must hold an in-date GWO Manual Handling or GWO Manual Handling Refresher certificate - The refresher course must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If you are unsure if your certificate will be valid, please get in touch with us 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
Yes, this course does include the use of non-medicinal and medicinal pain relief in line with national legislation, and includes the use of Entonox and Penthrox.
Participants will also learn and practice the ability to place a casualty into a stretcher of a type likely to be found on wind farms. However, the course does not cover the use of additional lifting and rescue equipment to raise or lower stretchers. If this is necessary for your organisation, you should also book GWO Advanced Rescue.
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- You must hold an in-date GWO Sea Survival or GWO Sea Survival Refresher certificate - The refresher course must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If you are unsure if your certificate will be valid, please get in touch with us 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- You must hold valid GWO Working at Heights, GWO First Aid and GWO Manual Handling certificates (or refresher versions) to take this course. - The course must be completed no later than 1 day before the expiry date on the above certificates. E.g. if your current certificates expire on the 31st January, then your Advanced Rescue course must be completed by the 30th January at the latest 
- If you are unsure if your certificate will be valid, please get in touch with us 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) - Participants must weigh less than 127kg to attend this course due to equipment limits 
 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) - Participants must weigh less than 127kg to attend this course due to equipment limits 
 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- You must hold valid GWO Sea Survival, Working at Heights, Enhanced First Aid, Fire Awareness and Manual Handling certificates (or refresher versions) to take this course. - The refresher course must be completed no later than 1 day before the expiry date on your current certificates. E.g. if your current certificates expire on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If you are unsure if your certificate will be valid, please get in touch with us 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- You must hold valid GWO Sea Survival, Working at Heights, Enhanced First Aid, Fire Awareness and Manual Handling certificates (or refresher versions) to take this course. - The refresher course must be completed no later than 1 day before the expiry date on your current certificates. E.g. if your current certificates expire on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If you are unsure if your certificate will be valid, please get in touch with us 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- You must hold valid GWO Working at Heights, Enhanced First Aid, Fire Awareness and Manual Handling certificates (or refresher versions) to take this course. - The refresher course must be completed no later than 1 day before the expiry date on your current certificates. E.g. if your current certificates expire on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If you are unsure if your certificate will be valid, please get in touch with us 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- You must hold an in-date GWO Enhanced First Aid or GWO Enhanced First Aid Refresher certificate - The refresher course must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If you are unsure if your certificate will be valid, please get in touch with us 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- You must hold an in-date GWO First Aid or GWO First Aid Refresher certificate - The refresher course must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If you are unsure if your certificate will be valid, please get in touch with us 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- Participants will be assessed via two written tests conducted under exam conditions and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 100 years (effective no expiry date) 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- You must hold valid GWO Working at Heights, Enhanced First Aid, Fire Awareness and Manual Handling certificates (or refresher versions) to take this course. - The refresher course must be completed no later than 1 day before the expiry date on your current certificates. E.g. if your current certificates expire on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If you are unsure if your certificate will be valid, please get in touch with us 
 
- You must be 18 or over to undertake this course 
- Participants must have a WINDA ID (to obtain a WINDA ID, participants can register for free here) 
- You must complete a medical self-declaration before undertaking the training (this will be sent to you after you have booked) 
- You must be able to speak English to a reasonable level for course material comprehension and safety purposes 
- You must have an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- Participants will be assessed via a written test and their practical performance during assessment scenarios 
- This course is certified by the Global Wind Organisation (GWO) 
- All participants will receive an electronic certificate uploaded to WINDA 
- Certificates are valid for 2 years 
- Refresher courses must be completed no later than 1 day before the expiry date on your current certificate. E.g. if your current certificate expires on the 31st January, then your refresher course must be completed by the 30th January at the latest 
- If a refresher course is completed less than 60 days before the expiry date, the original expiry date is maintained 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- A warm change of clothes for after the course 
- Swimming clothes such as trunks or a swimsuit to wear under the transfer/immersion suits, or clothes you don't mind getting wet 
- A towel 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- All PPE required for the course will be provided, except for safety footwear - We do provide basic gloves, however if you would prefer to bring your own then please feel free to do so 
 
- Lunch is provided on most of our courses (the exception being if you are doing a course which begins later in the afternoon) - Unfortunately, we may be unable to cater for gluten and dairy-free, and certain allergies due to our suppliers 
- If you do have an allergy or food intolerance, please get in touch with us to discuss this before your course date 
 
- Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- For GWO Sea Survival, you will need: - A warm change of clothes for after the course 
- Swimming clothes such as trunks or a swimsuit to wear under the transfer/immersion suits, or clothes you don't mind getting wet 
- A towel 
 
- For all other courses, you will need: - Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- For GWO Sea Survival, you will need: - A warm change of clothes for after the course 
- Swimming clothes such as trunks or a swimsuit to wear under the transfer/immersion suits, or clothes you don't mind getting wet 
- A towel 
 
- For all other courses, you will need: - Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- For GWO Sea Survival, you will need: - A warm change of clothes for after the course 
- Swimming clothes such as trunks or a swimsuit to wear under the transfer/immersion suits, or clothes you don't mind getting wet 
- A towel 
 
- For all other courses, you will need: - Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- For GWO Sea Survival, you will need: - A warm change of clothes for after the course 
- Swimming clothes such as trunks or a swimsuit to wear under the transfer/immersion suits, or clothes you don't mind getting wet 
- A towel 
 
- For all other courses, you will need: - Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- A warm change of clothes for after the course 
- Swimming clothes such as trunks or a swimsuit to wear under the transfer/immersion suits, or clothes you don't mind getting wet 
- A towel 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
- Safety footwear (safety boots or safety shoes) 
- You must wear trousers 
- You bring an accepted form of photographic ID. We accept the following forms of ID: - Passport 
- Driving license 
- A PASS card (National Proof of Age Standards Scheme) 
- A Blue Badge 
- A biometric residence permit (BRP) 
- A Defence Identity Card (MOD form 90) 
- A HM Armed Forces Veteran Card (MOD form 100) 
- A national identity card issued by an EU country, Norway, Iceland or Liechtenstein 
 
This will depend on what your role requires, and whether you will be working onshore or offshore. As a general rule of thumb, if you are working on a wind turbine you will need your GWO Basic Safety Training (BST) which includes Working at Height, First Aid, Fire Awareness, Manual Handling, and Sea Survival (though this is only if you want to work offshore). You will need to discuss which other courses are required by your employer, or give us a call and we can help you to decide on the best courses for you.
Please Note: Recent updates to the GWO First Aid module mean that employers in the UK are beginning to no longer recognise the validity of this course. We would now recommend doing the GWO Enhanced First Aid module instead.
GWO ‘initial’ or ‘full’ courses are required by anyone who hasn’t previously completed their GWO training, or by those who have carried out their training more than 2 years ago. ‘Refresher’ courses are required every 2 years to keep your GWO training up to date. When your GWO certificate is due to expire you need to book your refresher training, or you will need to complete the ‘initial’ course again.
Yes! We have trained many companies that do not directly work in the wind industry.
Our facilities in Gateshead and Winchester are perfect for all kinds of Working at Height and confined space training and are happy to discuss how we can use our expertise and facilities to deliver the training you need for your organisation.
WINDA is the GWO certificate storage system, and is where all of your certificates will be uploaded to on successful completion of the course. You will have to sign up to WINDA before coming onto any GWO course, and will be assigned a WINDA ID, which will allow training providers and employers to view your certificates.
Bookings are regarded as confirmed only upon receipt of a full payment or a company purchase order. Invoices issued are payable within 2 working days. Credit account customer invoices are payable on 30 days.
Booking placed by purchase order or payment are binding. Payment will be required in full for the number of candidates and duration of training specified on the order.
Before booking onto the course, please ensure you have read the course content, to ensure the course will meet your training needs and that you are able to meet pre-requisites, where stated.
If a course registration/booking form is completed by an individual other than the named candidate, it is the responsibility of the employer to ensure the candidate is suitable for the course and has the relevant experience.
Upon receipt of your booking form, and subsequent payment your place(s) will be confirmed.
Course fees are payable upon booking unless a valid, authorised Purchase Order is provided and accepted.
Invoices will be sent via email to the name and address provided on the booking form and must be paid within 2 working days of the invoice date or not later than 1 working day prior to the start of the course, whichever date occurs soonest (the “due date”), otherwise the booking will be cancelled.
Payment must be made in pounds Sterling by credit/debit card or BACS. We can also offer payment in instalments through Klarna. 
Please contact us if you wish to pay by bank transfer or in instalments.
Safer At Work reserves the right to postpone or cancel any training until payment is settled.
We do not store credit card details nor do we share with any third party company. For a full copy of our privacy policy please see our Privacy Policy page with this link.
Candidates will not be accepted onto a course unless they can demonstrate evidence of compliance with the entry requirements for that course. Such evidence will normally take the form of valid certificate of competence.
Candidates will be required to sign to confirm that they meet the pre-entry requirements inc. statement of medical fitness prior to the start of the course.
GWO courses run by Safer at Work contain elements of self-paced e-learning that must be completed PRIOR to the booking date (in-venue session). If e-learning is not completed prior to the practical session, the candidate will be deemed not to meet the entry requirements for the course.
If a candidate is unable to meet the pre-entry requirements they may not be able to continue with training without refund.
If the course is cancelled by the booker, the following fees are applied, this includes bad weather travel disruption:
- More than 1 month notice – refunded full amount less administration fee of £60 per person. 
- Between 3-4 weeks notice of course date – 70% refund is given. 
- Between 2-3 weeks notice of course date – 50% refund is given. 
- Less than 2 weeks notice of course date – a refund is not available. 
If the course is postponed by the booker, the following fees are applied, this includes bad weather travel disruption:
- More than 3 weeks notice – no charge 
- Between 2-3 weeks – 20% charge to change a place, unless place can be re-filled. 
- Between 1-2 weeks – 50% charge to change a place, unless place can be re-filled 
- Less than 1 week – 100% charge to change a place unless the place can be re-filled. 
If a candidate does not complete the course then a refund is not available.
In the unlikely event that Safer At Work should require to cancel a course e.g. due to trainer illness, we will offer alternative date options to rearrange the course at the earliest convenience or a refund. However, we will not be able to reimburse for any travel or accommodation bookings or costs incurred by the customer.
Training for work at height may involve physical exertion in conditions of exposure to height. It is essential that all candidates are physically fit and able to carry out the tasks expected of them without risk to themselves or others. Safer At Work cannot accept bookings for courses involving exposure to height from candidates with medical contra-indications against working at height.
A non-exhaustive list of such conditions is given below.
- Heart disease / chest pain 
- Obesity / maximum weight 120kg (please inquire if your weight extends this range) 
- High blood pressure 
- Epilepsy, fits, blackouts 
- Fear of heights / vertigo 
- Giddiness / difficulty with balance 
- Impaired limb function 
- Uncorrected visual impairment 
- Alcohol or drug dependence 
- Psychiatric illness / counselling 
- Diabetes – type 2 
- Asthma 
- Muscular strain (e.g. bad back), dislocation, hernia – or similar musculoskeletal issues. 
It is the responsibility of the individual or organisation making the booking to ensure that candidates attending the courses are free of any of the conditions described above or any other medical condition that could impair their ability on the training course to which they have subscribed. By submitting a course booking form, the applicant asserts that candidates are physically fit for the intended course. It is unlikely that applicants can be certain of being free of contraindications without a proper examination by a GP.
Candidates will receive joining instructions via email to the email address provided on the booking form.
It is the responsibility of the individual completing the course registration/booking form to ensure joining instructions are received by the candidate. Instructions will be sent via email to the email address provided on the booking form.
If the joining instructions are not received, it is the responsibility of the individual who completed the course registration/booking form to contact Safer At Work to arrange for them to be reissued.
Failure to attend the course will result in the full cost being incurred.
Safer At Work will send all correspondence primarily via email to the email address provided on the booking form. If alternative details are received after the booking form has been submitted, they will supersede the original details and all future correspondence will be sent to the new address.
No certificate(s) shall be issued whilst there is an outstanding balance due.
It may be necessary, for reasons beyond the control of Safer At Work, to change the content and timing of the programme, the date, or the instructor.
Scope
The Company is committed to providing a quality service for its members and working in an open and accountable way that builds the trust and respect of all our stakeholders. One of the ways in which we can continue to improve our service is by listening and responding to the views of our staff, customers, trainees and stakeholders, and in particular by responding positively to complaints, and by putting mistakes right.
Purpose
This procedure is intended to ensure that all complaints and appeals are handled fairly, consistently and wherever possible resolved to the complainant’s satisfaction.
We aim to ensure the following:
- all individuals and clients have the right to appeal or make a complaint 
- making an appeal or complaint is as easy as possible 
- we deal with it promptly, politely and, when appropriate, confidentially 
- we learn from complaints, use them to improve our service, and review annually our complaints policy and procedures 
- all appeals and complaints will be acknowledged and investigated to establish the facts and evidence supporting the appeal. If an appeal or complaint is considered justified, remedial action will be taken 
- all personnel who register a complaint or appeal will receive a formal reply. It is intended that the response will be to the mutual satisfaction of the complainant and the Company 
- that the delivery route is valid, reliable and consistent 
We recognise that many concerns will be raised informally, and dealt with quickly. Our aims are to:
- resolve informal concerns quickly; 
- keep matters low-key; 
- enable mediation between the complainant and the individual to whom the complaint has been referred 
An informal approach is appropriate when it can be achieved. But if concerns cannot be satisfactorily resolved informally, then the formal complaints procedure should be followed.
Responsibilities
Managers
- acknowledge the formal complaint in writing; 
- respond within a stated period of time; 
- deal reasonably and sensitively with the complaint; 
- take action where appropriate 
Complainant –
- bring their complaint, in writing, to the Company’s attention normally within 30 calendar days of the issue arising; 
- raise concerns promptly and directly with a member of staff 
- explain the problem as clearly and as fully as possible, including any action taken to date; 
- allow the Company a reasonable time to deal with the matter; 
- recognise that some circumstances may be beyond the Company’s control 
Confidentiality –
Except in exceptional circumstances, every attempt will be made to ensure that both the complainant and Safer At Work maintain confidentiality. However the circumstances giving rise to the complaint may be such that it may not be possible to maintain confidentiality (with each complaint will be judged on its own merit). Should this be the case, the situation will be explained to the complainant.
Complaint and Appeals procedure
Definitions –
‘Complaint’: ‘any expression of dissatisfaction (with the company, with a member of staff, or with the outcome of a training course) that relates to the company and that requires a formal response’.
Stage One –
In the first instance, if you are unable to resolve the issue informally, you should write to the member of staff who dealt with you, or their manager, so that he or she has a chance to put things right. If your complaint concerns a Director of the Company, rather than a member of staff, you should write formally to the individual concerned. In your letter you should set out the details of your complaint, the consequences for you as a result, and the remedy you are seeking.
This stage should be completed and confirmed in writing as soon as it is practically possible after the initial assessment (this must be within 30 calendar days of the initial assessment).
You can expect your complaint to be acknowledged within 5 working days of receipt. You should get a response and an explanation within 15 working days. If you are unsure which member of the Company staff to write to, your complaint should be sent to the Company’s Director of Operations.
Our contact details can be found on the ‘Contact Us’ part of the Company’s Website.
Training candidates, after receiving the decision and final feedback as to their claims to competence with which they are not satisfied, have the right to appeal directly to the Centre Assessor who has carried out the assessment. This appeal must be in writing within 15 working days of notification and clearly indicate:
- the points of disagreement and reasons 
- the evidence presented, which the Candidate believes meets the requirements of the performance criteria for claiming competence 
This stage should be completed and confirmed in writing as soon as it is practically possible after the initial assessment (this must be within 30 calendar days of the initial assessment).
Stage Two –
If you are not satisfied with the initial response to the complaint then you can write to the Company’s Managing Director. This must be in writing within 14 days of the stage one notification, but need not repeat the detail provided at Stage One as all the documentation used in Stage One will be passed on.
You can expect acknowledgement of your request within 5 working days of receipt and a response within 15 workings days.
The Company’s aim is to resolve all matters as quickly as possible. However, inevitably some issues will be more complex and therefore may require longer to be fully investigated. Consequently time-scales given for handling and responding to complaints are indicative. If a matter requires more detailed investigation, you will receive an interim response describing what is being done to deal with the matter, and when a full reply can be expected and from whom.
Training Candidates who are not satisfied with the outcome of their Stage One appeal can then appeal to the Centre Director.
This appeal must be in writing within 14 days of the stage one notification, but need not repeat the detail provided at Stage One as all the documentation used in Stage One will be passed to the Centre Director.
The Centre Director should complete and confirm in writing this Stage within 14 days of receiving notification.
Stage Three –
Before proceeding to Stage Three, the Complainant must have exhausted (all) the internal appeals procedures. This appeal must be in writing within 15 working days of the stage two notification to the awarding body and be accompanied by copies of all documentation used in Stages One and Two. There must also be evidence that Candidates have exhausted (all) the internal appeals procedures.
For training an investigation will be undertaken by the awarding body. On receipt of a report, the application will be considered within 30 calendar days of the stage three notification.
This consideration will lead to one of two decisions:
Either:
The awarding body will either reject or uphold the appeal within 14 days of the report.
Or
The awarding body appoints an independent evaluator who subsequently reports his/her findings to them.
The investigation will be completed and a judgement given within 28 days of the appointment. The appeal will either be rejected or upheld. The decision of the awarding body will be final. Candidates and Centres will be informed of each committee decision within 3 days.
All participants must complete a medical self-declaration form, which can be accessed here.
If you have any concerns regarding your fitness or ability to train, please Contact Us.
All of our GWO courses are blended delivery, which means there is an element of e-learning that MUST be completed BEFORE the course in-venue date. If your e-learning is incomplete then you may not be able to undertake the practical part of the course on the booked date.
This can be accessed up to 27 days before the end date of the course. Some e-learning modules will take several hours, so do not leave it until the last minute, and please check that you can access the e-learning early so that if there are any issues they can be resolved.
For more information, including how to access e-learning, please visit our FAQs Page.
If you are booked onto a GWO course, you must provide us with a WINDA ID if you have not already done so. If you do not have a WINDA ID you can register here.
You can send us your WINDA ID by email to booking@saferatwork.com, along with your name, the course(s) you are attending, and the course date.
When attending our courses you should wear appropriate clothing for weather conditions such as waterproof coats and jumpers.
You MUST wear trousers and safety boots/safety shoes.
You may wish to bring along your own pair of gloves, however we can provide these for you on the day.
All other PPE will be provided.
Tea/coffee/water and snacks will be provided throughout the day.
If your course(s) mean that you will be here for the entire day, a lunch option will be provided for you. We can provide a vegetarian option, but this must be noted on your medical self-declaration. Unfortunately, we cannot accommodate allergies or intolerances due to supplier restrictions, so you may wish to bring your own lunch in this case.
Please arrive 10-15 minutes before the start time of the course, and make yourself known to a member of staff. This will allow us to get you signed in in order to start the course on time. General course start times are outlined below, however please note these may be changed in which case we will contact you.
- Sea Survival courses start at 10:30 
- Fire Awareness courses start at 13:30 
- Manual Handling courses start at 15:30 
- All other courses start at 09:00 
If you arrive late, you may not be able to start the training course, so please let us know on booking@saferatwork.com or text/call on +44 (0) 1917259950 about any delays as soon as possible.
Course start times can also be found on your student portal. You will have been invited to join the student portal when your booking was made via an email from booking@saferatwork.com. More information can be found by visiting our FAQs Page. If you have not received this email please Contact Us.
If you need to cancel or postpone your course, please contact us as soon as possible to let us know. Email booking@saferatwork.com or text/call on +44 (0) 1917259950.
When the booking was made you will have agreed to our terms and conditions, including those surrounding Cancellations and Postponements. The terms and conditions can be found here.
In the unlikely event that Safer at Work has to cancel or postpone your course, we will be in touch to discuss options as soon as possible with the lead booker using the email address and phone number that was provided.
We will not be able to reimburse for any travel or accommodation bookings or costs incurred by the customer.
By Car
Parking is available on site, however spaces are limited so wherever possible please consider using public transport.
Our address is: Unit 2 Nest Road, Felling, Gateshead, NE10 0ES.
Please Note: Restoration works on the Tyne Bridge started in early 2024 and are scheduled to last for 4 years. Traffic is therefore heavy at peak times on this route, and diverted traffic may also cause congestion on other routes. Please therefore plan your journey accordingly.
By Train/Metro
National rail links can be found at Newcastle Central Station, and from there the local Metro can be used. The closest Metro is Felling. It takes around 5-10 minutes to get from Newcastle Central to Felling by Metro, and around 15 minutes to walk from Felling Metro Station to our venue.
By Air
Newcastle International Airport is located about 40 minutes travel by Metro from Felling Metro Station.
Safer at Work has preferential booking rates available with MotelOne located in Newcastle city centre. Please Contact Us for more details and bookings. Please note: there is no parking available at the hotel, however vehicles can be left at our training venue at the owners risk, and there is easily available transport options into the city centre including the Metro and taxis.
Safer at Work cannot guarantee availability for your required dates, and we recommend booking as soon as possible in order to confirm a room.
If you fail to inform us of any cancellation before the day of arrival at the hotel, Safer at Work reserves the right to withhold any cost incurred to the company.


